return policy

     please understand that i am an independent artist working out of my home studio and office with the help of my assistant to help handle orders.

with that being said, my time and margins are more limited so i am unable to offer full refunds on your purchase and will accept exchanges only.

Exchanges:

 •If the item doesn't suit your needs for some reason, I'm open to doing an exchange though there will be shipping charges that may not be          cost effective. return shipping will be on you and we will send out your first exchange complimentary.  If any further exchanges are                necessary, you will be responsible for all shipping and handling fees. You have 14 calendar days to exchange an item from the date you            received it.  Your item must be unused and in the same condition that you received it & must be sent back in its original packaging as you    will need IT in the exchange process.

 

 •Once we receive your item, we will inspect it and notify you that we have received your returned item. We will let you know the status of    your exchange after inspecting the item.

 

 • contact us at orders@stariastine.com with “Exchange” as the subject line.

 

 •if a problem does occur DUE to your item arriving damaged due to shipping, you must notify me within 24 hours upon receiving the item.          Contact me with photos of the damage so I can work with you to resolve the problem, and please email them to                                                            orders@stariastine.com

 

here are some things to keep in mind before making your purchase:

 •every computer displays colors differently and there may be slight variationS. Every care is taken to describe and photograph the item              appropriatly and as close to "real life" as possible as i can. 

 

 • note that each trucker is done by hand, so please allow room for my human touch and subtle imperfections.

 

 • The trucker style I work with is the classic flat-bill by Yupoong. This style has a cotton front & bill, a taller front wall, mesh back and         an adjustable snapback closure. If you are unsure of how this style works or looks on you, please check out my "wyldlife gallery" to help         you get a better idea.

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